Frequently Asked Questions
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Consulting is a hallmark of the services we provide. Clients rely on our recommendations, which are informed by our in-depth education market experience as it relates to their needs and the complex nature of how schools and districts function. What sets us apart from any other education consulting company is that we also have the infrastructure, systems, and knowledgeable staff to implement our recommendations. So while we bring consulting “brainpower” to our solutions, we also provide the additional “manpower” needed for full implementation. Learn more about why clients choose MMS and how we can help you.
If you want to start new projects quickly, scale up to pursue education market opportunities and keep your in-house teams doing what they do best, you can turn to MMS Education. We offer customized, outsourced services to help you accomplish your goals – without adding HR expense and overhead. Our programs are tailored to your needs and are staffed and managed in our Newtown, PA, office. From implementing school-based outreach programs, to inside sales and support and help desk services, to market research and marketing services – whether you need extra help with a singular project or you’re looking for a long-term solution, MMS provides you with a scalable, flexible, and effective solution.
When we need to acquire a list and our client doesn’t have an existing relationship with a provider, we act as the broker, reviewing all possible sources and making the best recommendation. MMS also utilizes an underlying database of demographics for all schools and school districts in the United States and Canada in our EdReach.info application. This district and building information is provided by a recognized leader in the education market, but does not contain educator contact information for lists.
How do your sales and sales support programs work?
Our inside team and the type of services we provide vary for each client, so our first step is to understand your objectives. Is there a territory that’s underserved or a product line that needs extra attention? Do your outside sales representatives need to have leads qualified and appointments sent? Or would you like us to staff and manage your help desk for online products and programs? When we understand your needs and what you want to achieve, we can recommend sales and support solutions and provide additional resources that will help when selling to schools and supporting teachers. All proposals begin with a conversation.
Our entire staff, including sales, sales support, and outreach representatives, is located in our Newtown, PA, headquarters, about 35 miles north of Philadelphia in Bucks County. When needed, we also work with an extended network of independent consultants and experts who have a deep knowledge of specific segments of the education market; they are located throughout the United States.
How do I know your sales, sales support, and outreach representatives are right for me?
Many of our sales and support representatives are former educators or sales professionals and are dedicated to specific client projects. They become a seamless extension of the client’s team, serving as product or program experts and building relationships with educators. Our representatives understand that meaningful engagement is crucial at every touch point and are deeply committed to delivering value.
We are a not-for-profit organization with an education program designed for schools nationwide. How can you help us?
First, we need to better understand your needs. Do you need to reach more educators and students? We can help you develop, and implement, an education marketing strategy. Do you need to deepen the level of engagement you have with current program participants? Our Outreach Programs can help in those areas. Do you need a system for managing grant applications? Let’s talk about our Information Management Services. And if you’d like to survey program participants—to uncover best practices for participating in your school outreach program, for example—our Market Research services can help.
Using our education market expertise, we provide a full range of custom, integrated education marketing services. We can help you develop and implement the strategies, campaigns, and materials to promote your products and programs, reach and engage your audiences, and help them interact with your brand – all with a focus on outcomes. Whether your goal is to maximize profit or mobilize change, we have the experience and resources to help you achieve your goals.
It’s essential that you know what’s happening within your organization on a daily basis so you can achieve your strategic goals and fulfill your mission. We utilize a Total Information Management model to help you do just that. We can look at all data sources—accounting data, online orders, marketing and sales activities, grants applications, to name just a few—and connect what we find to your strategic objectives, then build a customized information network. Using our proprietary platform, EdReach.info, we can transform data into timely, relevant, and accurate information that’s easy to access, digest, and use. And we don’t stop there. We’ll manage, monitor, support, and evaluate your information network, providing the often-overlooked ongoing attention that it needs to function optimally.
The first step—a conversation—tells us what your specific needs and objectives are. Call or email us to get that conversation started. Do you have a creative idea for the education market? Are you trying to expand sales efforts while making sure your current customers receive the time and attention they need? Do you have a free school outreach program for educators and students and need to provide the technical assistance so your audience can use your program quickly and effectively? When we understand your needs, we can put our education market expertise to work for you. Learn more by reading about Our Approach.
Our project needs are complex and could benefit from one or more of the services MMS provides. How does that work?
Our solutions are flexible and scalable to meet project needs of all types, sizes, and complexity. We can provide services separately, and when the best solution is an integrated one, our teams work together to help you achieve the outcomes you need to make your school-based programs successful.