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Client Solutions Associate

As a member of the Client Solutions team, you will work collaboratively with peers to service clients and help them achieve their goals.


  • Support the account team leader by managing the copywriting, editing and production process.
  • Manage meeting schedules and the distribution of materials to team members and the client.
  • Establish and maintain files and ensure all team members and clients have access to materials.
  • Develop and maintain implementation timelines, production schedules and advertising/editorial calendars.
  • Prepare communications or marketing materials which might include marketing briefs, copy for email marketing campaigns, social media promotion, PR/media relations programs, images to support social media marketing programs, etc.
  • Support the implementation of integrated marketing communications campaigns.
  • Monitor headlines and trends to keep the account team informed of issues impacting client work.
  • Assist in developing program and campaign reports.

Essential Characteristics

  • A passion for marketing and communications and a drive to make a difference in the lives of students.
  • Exceptional organizational and time management skills.
  • Working knowledge of the general marketing process — research, planning and implementation, outreach and engagement, and evaluation.
  • Solid understanding of social media and the ability to navigate popular outlets (LinkedIn, Facebook, Instagram and Twitter).
  • Proficiency with popular office software programs (Microsoft Suite, email systems) and a basic understanding of how to use web design and digital marketing software and platforms such as WordPress and Canva.
  • Proven ability to meet deadlines and successfully manage multiple projects simultaneously.
  • Strong written and verbal communications skills.
  • Ability to work collaboratively with team members and to effectively contribute as a team member.
  • Understanding of priorities and deadlines and ability to seek support when needed.
  • Independent thinker and problem-solver.
  • Ability to think creatively and strategically.
  • Thrives in a high-pace, high-energy environment while maintaining ability to juggle multiple projects and meet tight deadlines.
  • Curious mindset, inspired by innovation and comfortable with change.
  • A growth mindset and eagerness to work collaboratively with multi-talented, hardworking colleagues.
  • Alignment to MMS’s core values.

Education and Experience

  • 2 to 3 years of professional experience in digital marketing and communications.
  • Bachelor’s degree from an accredited four-year institution with a focus in Marketing, Communications or Business.
  • Agency experience a plus.
  • Some familiarity with market research, competitor analysis and social media.
  • Strong software skills: proven ability to proficiently use Microsoft Suite and ability to quickly learn digital marketing technologies relevant to MMS’s work.
  • Experience working in a marketing automation platform and adept at using digital marketing tools such as Hootsuite, TweetDeck, Mailchimp, Constant Contact, HubSpot, SharpSpring, Canva, Photoshop and WordPress.
  • A strong interest in the education sector.
  • Experience working in an education-focused or social impact organization.

What We Offer

  • Flexible work environment – remote, in-person, hybrid.
  • Insurance benefits including medical, dental, vision, life insurance and disability plans.
  • Vacation and other time off.
  • 401(k) with company match.

To apply, send cover letter and resume by email to: using the subject line: Application for Client Solutions Associate.

All candidates will be required to pass a background check upon an offer to hire.

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